We sell on Discogs under the account Cordial Records. we’ve just had a negative feedback left. This is the full exchanges which is different to the feedback left.
This is their feedback
2 of the 3 records not as described. Very difficult negotiating a refund from this guy. He finally relented when I threatened to open a PayPal
You can clearly see the difficulties that we faced with the information flow from the buyer. Admittedly we could have been quicker in replying but I was not on line for the days that he was contacting me and also he clearly didn;t understand the messages left.
Roual
May 22, 2025 07:49 AM
26 minutes agocordial-recordsJohnny i’ve requested a feedback review because what you’ve written is not true.
Roual
May 22, 2025 07:37 AM
38 minutes agocordial-recordsJohnny all along i’ve been pleasant to you even when you started being abusive. Feedback incoming.
about 2 hours agoJohnnyRockerCheers.
May 22, 2025 05:51 AM
about 2 hours agocordial-recordsrecords received and refunded.
Roual
May 22, 2025 05:51 AM
about 2 hours agocordial-records sent refund of £9.98
May 19, 2025 10:51 AM
3 days agocordial-recordsJohnny
I will refund upon receipt of the records.
Roual
3 days agoJohnnyRockerI don’t need your “thoughts” or you contacting me. A prompt refund will suffice as the records were not as described. They’ll be sent tomorrow.
May 19, 2025 09:27 AM
3 days agocordial-recordsJohnny
I wish you all the best.
I will contact you and feedback my thoughts when the records are returned.
Once again I’ll refund you for the two records upon receipt.
Roual
3 days agoJohnnyRockerDon’t patronise me. It’s been poor form the whole way though here with no apology.
May 19, 2025 07:33 AM
3 days agocordial-recordsJohnny please stop being threatening.
I’ll refund you for the two records upon receipt.
That’s pretty clear to understand
Roual
3 days agoJohnnyRockerI’ll send Police and BM back and you refund £9.98, as paid for those 2 records.
They are NOT as described, whether you agree or not.
Any messing and I’ll be straight onto Paypal and also in touch with Discogs.
If you’re happy to do this then let me know.
Once I’m refunded that will be the end of the matter.
May 19, 2025 05:26 AM
3 days agocordial-recordsjohnny
I’ll refund you for the records that you return upon receipt.
Roual
3 days agoJohnnyRockerYou’ve refused to refund records which were not as described. At this stage, given the history of this transaction and the endless back-and-forth, I have no confidence in you.
As noted, I’ll open a PayPal case instead. Feedback in due course.
May 19, 2025 04:27 AM
3 days agocordial-recordsJohnny
Why are you behaving like this?
I offered to send replacement copies. You agreed. If I send replacement copies they have to be the very best as you ordered so I don’t understand why you asked the question.
Plus on Thursday i was travelling back from my mum who’s recovering from a stroke. I got back later than I expected. Friday I had to go up to London.
Friday afternoon and all day saturday I had to pick the orders that i’d missed whilst i was away.
I was away all day Sunday.
Monday is my busiest day and i’m now having to deal with this.
Life is pretty shit at the moment and i’ve gone out of my way to get you 100% happy.
Please appreciate this.
Roual
3 days agoJohnnyRockerNo, I’ll open a PayPal case instead. Feedback in due course.
May 19, 2025 02:50 AM
3 days agocordial-recordsI’ve gone out of my way to sort you out even though I disagree with you.
I’m waiting for a replacement copy of The Police record to arrive and then I will send.
Please return the three records as originally agreed.
Regards
Roual
May 19, 2025 02:48 AM
3 days agocordial-recordsNot confirmed.
I will send replacements.
Roual
3 days agoJohnnyRockerI no longer require replacements. Too much messing about here. I’ll keep the Madness record and return the other two for a refund.
Please confirm.
May 18, 2025 04:55 AM
4 days agocordial-recordsSorry Johnny I think you’ve not fully understood what was written. It’s all sorted and you have all the information. I’ll update you next week when I got the Police record
May 18, 2025 04:53 AM
4 days agocordial-recordsYes I did Jonny I told you that I would sort it.
4 days agoJohnnyRockerOn the 15th you said “When I’m back tonight I’ll sort for you as ordered. Roual”
You didn’t do that.
When I contacted you again, you protested that it was the weekend. However, I would not have needed to contact you at the weekend if you’d informed me of the situation earlier.
This is not a big deal to me but your communication here has been poor. The records were not as described and it’s your responsibility to communicate effectively.
May 18, 2025 03:09 AM
4 days agocordial-recordsJohnny I told you that I would sort it when I’m back – which I have. I’ll post out next week and will message you Roual
4 days agoJohnnyRockerI understand that it’s the weekend but you initially told me that you would get back to me by Thursday evening. You failed to do this.
May 17, 2025 12:38 PM
5 days agocordial-recordsJohnny I will send you replacements as you ordered and as stated – please understand that it’s the weekend. I’m waiting for a new copy of the Police 7″ and then i’ll send roual
5 days agoJohnnyRocker???
6 days agoJohnnyRockerSo do you have replacements?
7 days agoJohnnyRockerNo problem Roual. Thanks.
May 15, 2025 02:11 AM
7 days agocordial-recordsJohnny I’m away at the moment looking after my mum. When I’m back tonight I’ll sort for you as ordered. Roual
7 days agoJohnnyRockerDo you have replacements in NM?
8 days agoJohnnyRockerIf you have replacements that are NM then I’ll take them. If they are not NM then I’d prefer a refund.
8 days agoJohnnyRockerIf you have replacements that are NM then I’ll take them. If they are not NM then I’d prefer a refund.
May 14, 2025 06:17 AM
8 days agocordial-recordsI’ve just returned £4 John.
Can you please send second class recorded?
The offer is there again to send replacement copies. Please advise?
Roual
May 14, 2025 06:16 AM
8 days agocordial-records sent refund of £4.00
May 14, 2025 05:33 AM
8 days agocordial-recordsJohn please return to 4 the Passage Margate CT9 1RS
The sleeve is a VG – a very strong VG
I’ll have a look at the records when I received them to see what you mean.
I’ll send over money for 2nd class recorded when I pop out next.
Roual
8 days agoJohnnyRockerNone of the records are NM are there are scratches/surface marks on them. The sleeve has scuffs/tears on the cover which you faied to mention. I prefer to return all three. Please forward your return details asap and confirm that you will cover postage.
May 13, 2025 09:31 PM
8 days agocordial-recordsHi John can you please give me some more detail on what you mean? I’m away at the moment but I don’t remember any noises on the three records. With regards the sleeve it’s a VG which was listed with flaws.
If you’d like to return them then we’ll refund in full or maybe you’d take them with a discount or maybe I’ve got further copies in the stock that’s not been listed.
Please advise?
Roual
9 days agoJohnnyRockerDisappointed in the condition of all three records. Nowhere close to NM and The Police record sleeve has several tears.
Please advise asap.